Projector PSA named Top Gold Medalist in SoftwareReviews’ first PSA Data Quadrant report.
SoftwareReviews’ gold medal is awarded based on shared input from real users and their satisfaction with product features, vendor experience and capabilities, but also includes a measure of emotional sentiment.
“The selection of top software providers is becoming more and more transparent and data-driven,” says David Piazza, President of SoftwareReviews. “The SoftwareReviews Data Quadrant provides a high-level view of a software vendor’s performance, from core functions and capabilities to the critical customer-vendor relationship we call the emotional footprint of being successful in building strong relationships with their customers.”
Projector not only achieved the highest quality of features and vendor support, but also the highest emotional footprint rating of 98%; with customers using words like “fair, integrity, generosity, love, customer interest first” to describe their feelings about the software and vendor relationship.
“Customer Interest First” a successful strategy
The gold medal award builds on a year of record growth for Projector’s product and customer base. Projector BI, the business intelligence platform designed for professional service teams, was released in May of this year and has seen rapid adoption. In terms of new business and customer loyalty, Projector has also successfully achieved above-target performance. CEO Denis Whelan says, “Our customer-centric approach to every aspect of our business is how we will continue to attract and serve our users. From product development to expert support, we know that our business success depends, and not on, the relationships we build on the market share. ” we take.”
About software reviews:
SoftwareReviews is a division of the Info-Tech Research Group, a world-class IT research and consulting company founded in 1997. SoftwareReviews has two decades of IT research and consulting experience and is a leading source of expertise and insights into the corporate software landscape and customer-supplier relationships. By gathering real data from IT and business professionals, the SoftwareReviews methodology provides the most detailed and authentic insights into the business software evaluation and purchase experience.
Via projector PPE
Projector PSA, Inc. is the leading developer of cloud-based software for the automation of professional services. The company produces the Projector software suite, including Projector BI, and provides consulting and training services to customers around the world. The projector streamlines operations throughout the delivery process, improves productivity, increases utilization and increases profitability. Projector PSA based in Boston, Massachusetts.
SOURCE Projector PSA, Inc.